Browsing by Subject "Consumer satisfaction--South Africa--Durban"

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Customer perceptions of service quality at a Durban based spirit merchant

Moodley, Logidesan (2009)

The South Africa alcohol industry is one of the most challenging and competitive sectors of the FMCG. With the strong presence of international brands, the local spirits environment is seemingly becoming tough and ...
Customer service quality at Great Wall Motor (GWM) service centres in the greater Durban area

Yin, Yue (2010)

China was the world’s third-largest producer of cars in 2006, and also the third-largest producer of “motor vehicles”. Great Wall Motor Company Limited (GWM) is the largest privately-owned automotive manufacturer in China. ...
International students' expectations and perceptions of customer service at the Durban University of Technology

Noel, Dion Trevor (2011)

Abstract Over the past few years, higher education institutions (HEI’s) have experienced dramatic changes, in their structuring, funding and student numbers. The tertiary education sector in South Africa faces many new ...
Service quality at retail banks in Durban

Zungu, Nkululeko PraiseGod (2013-06-05)

The aim of this study is to investigate service quality at retail banks, such as Standard Bank, ABSA Bank, First National Bank and Nedbank in Durban. The four objectives of this study are set as: Firstly, to identify the ...

Now showing items 1-4 of 4

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