Now showing items 1-3 of 3

  • A 21st century framework for quality management 

    Moonsamy, Gonasagren Vimlan; Singh, Shalini (Academic Journalshttp://www.academicjournals.org/ajbm/PDF/pdf2012/14Nov/Moonsamy%2520and%2520Singh.pdf&sa=U&ei=CED5UIT4G8inhAfqxoGADQ&ved=0CAcQFjAA&client=internal-uds-cse&usg=AFQjCNHFcnpm5ubDM_EPI8TkiSFF2Nd3uQ, 2012-02-07)
    Emerging trends such as globalisation, customer power and sophistication, social responsibility and environmental sustainability consciousness are creating new business challenges and market demands for organisations. In ...
  • Quality stewardship : a 21st century quality framework for selected manufacturing organisations in South Africa 

    Moonsamy, Gonasagren Vimlan (2011)
    Quality management remains one of the top ranking strategic issues in all major organisations. However, at present, there is a sentiment that business priorities and quality management priorities have become non-aligned ...
  • Using factor analysis to explore principal components for quality management implementation 

    Moonsamy, Gonasagren Vimlan; Singh, Shalini (Springerhttp://dx.doi.org/10.1007/s11135-012-9790-4, 2012-10-01)
    Quality remains or continues to be one of the top ranking strategic issues in all major organisations. However, today organisations are faced with increasingly sophisticated and informed stakeholder expectations. Standards ...