Full Name
Mason, Roger Bruce
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Publications

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Subject:  SERVQUAL

Results 1-3 of 3 (Search time: 0.001 seconds).

Issue DateTitleAuthor(s)
12017The effect of service delivery in public ‘community service centres’: A case of an emerging economyNgobese, Ndabazinhle ; Mason, Roger Bruce ; Maharaj, Mandusha 
22017Service quality’s role in students’ decisions to study at Further Education and Training CollegesPillay, Magalingam Atheeshey ; Mbambo, Sbongiseni Nelson ; Mason, Roger Bruce 
32017Young clients’ attitudes to service quality at retail banks in a developing countryZungu, Nkululeko PraiseGod ; Mason, Roger Bruce