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Browsing Faculty of Management Sciences by Subject "Customer services--Evaluation"

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Browsing Faculty of Management Sciences by Subject "Customer services--Evaluation"

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  • Premjee, Dipika (2007)
    Retailing no longer involves just growth or expansion into new product, consumer segments or geographic areas. Organisations are now learning to shift their emphasis to managing under conditions of modest, zero or for some ...
  • Moodley, Pragalathan (2008)
    The conditions for doing business are changing rapidly. In the last decade, the resin market has witnessed a substantial growth and rapid changes globally as well as domestically. Customer satisfaction is a critical issue ...

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