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Browsing Theses and dissertations (Management Sciences) by Author "Yin, Yue"

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Customer service quality at Great Wall Motor (GWM) service centres in the greater Durban area

Yin, Yue (2010)

China was the world’s third-largest producer of cars in 2006, and also the third-largest producer of “motor vehicles”. Great Wall Motor Company Limited (GWM) is the largest privately-owned automotive manufacturer in China. ...

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