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Intercultural communication barriers between Zulu and Chinese students at selected higher education institutions in Durban

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dc.contributor.advisor Rampersad, Renitha
dc.contributor.advisor Singh, Prenitha
dc.contributor.author Zheng, Jin
dc.date.accessioned 2009-09-22T13:16:33Z
dc.date.available 2011-03-31T22:20:05Z
dc.date.issued 2009
dc.identifier.other 323774
dc.identifier.uri http://hdl.handle.net/10321/471
dc.description Submitted in partial fulfillment of the requirements for the Master of Technology Degree: Public Relations Management, Department of Marketing, Retail and Public Relations, Faculty of Management Sciences, Durban University of Technology, 2009. en_US
dc.description.abstract This study presents the research of an investigation into the intercultural communication barriers between Zulu and Chinese students at selected Higher Education Institutions in Durban. To achieve this aim, two sets of questionnaires were administered separately to Zulu and Chinese students at two HEIs in Durban and an observation report was compiled. This study reviewed theories and literature relevant to defining and understanding the barriers to intercultural communication. The insights gained from this literature review were used to interpret the results which were obtained through a quantitative and qualitative research methodology. The findings revealed that intercultural communication barriers do exist between Zulu and Chinese students. Findings also found that language problems amongst Zulu and Chinese students are viewed as common barriers, especially where the communicators speak different languages. Comments from respondents revealed that a communicators‟ accent, different grammar structure and the words they use are confusing during their intercultural communication experience. Cultural differences and language problems were found to be the main intercultural communication barriers. In addition, the problems of nonverbal communication, racism, ethnocentrism, cultural stereotyping were also viewed as obstacles of the intercultural communication process. en_US
dc.description.sponsorship Durban University of Technology. Dept. of Postgraduate Development and Support. en_US
dc.format.extent 140 p en_US
dc.language.iso en en_US
dc.subject Intercultural communication en_US
dc.subject College Students--South Africa--Durban en_US
dc.subject Chinese students--South Africa--Durban en_US
dc.subject Cultural pluralism--South Africa--Durban en_US
dc.subject Education, Higher--Cross-cultural studies en_US
dc.title Intercultural communication barriers between Zulu and Chinese students at selected higher education institutions in Durban en_US
dc.type Thesis en_US
dc.dut-rims.pubnum DUT-000277


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