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dc.contributor.advisorRampersad, Renitha
dc.contributor.advisorSingh, Penny
dc.contributor.authorZheng, Jin
dc.date.accessioned2009-09-22T13:16:33Z
dc.date.available2011-03-31T22:20:05Z
dc.date.issued2009
dc.identifier.other323774
dc.identifier.urihttp://hdl.handle.net/10321/471
dc.descriptionSubmitted in partial fulfillment of the requirements for the Master of Technology Degree: Public Relations Management, Department of Marketing, Retail and Public Relations, Faculty of Management Sciences, Durban University of Technology, 2009.en_US
dc.description.abstractThis study presents the research of an investigation into the intercultural communication barriers between Zulu and Chinese students at selected Higher Education Institutions in Durban. To achieve this aim, two sets of questionnaires were administered separately to Zulu and Chinese students at two HEIs in Durban and an observation report was compiled. This study reviewed theories and literature relevant to defining and understanding the barriers to intercultural communication. The insights gained from this literature review were used to interpret the results which were obtained through a quantitative and qualitative research methodology. The findings revealed that intercultural communication barriers do exist between Zulu and Chinese students. Findings also found that language problems amongst Zulu and Chinese students are viewed as common barriers, especially where the communicators speak different languages. Comments from respondents revealed that a communicators‟ accent, different grammar structure and the words they use are confusing during their intercultural communication experience. Cultural differences and language problems were found to be the main intercultural communication barriers. In addition, the problems of nonverbal communication, racism, ethnocentrism, cultural stereotyping were also viewed as obstacles of the intercultural communication process.en_US
dc.description.sponsorshipDurban University of Technology. Dept. of Postgraduate Development and Support.en_US
dc.format.extent140 pen_US
dc.language.isoenen_US
dc.subjectIntercultural communicationen_US
dc.subjectCollege Students--South Africa--Durbanen_US
dc.subjectChinese students--South Africa--Durbanen_US
dc.subjectCultural pluralism--South Africa--Durbanen_US
dc.subjectEducation, Higher--Cross-cultural studiesen_US
dc.titleIntercultural communication barriers between Zulu and Chinese students at selected higher education institutions in Durbanen_US
dc.typeThesisen_US
dc.dut-rims.pubnumDUT-000277


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