Please use this identifier to cite or link to this item: http://hdl.handle.net/10321/2383
Title: Effectiveness of non-monetary factors on staff retention within the South African banking sector
Authors: Ngcobo, S. 
Naidoo, V. 
Keywords: Banking Industry;Global Recession;Non-Monetary Rewards;Recognition;Staff retention
Issue Date: 2015
Publisher: Virtus Interpress
Source: Ngcobo, S. and Naidoo, V. 2015. Effectiveness of non-monetary factors on staff retention within the South African banking sector. Journal of Governance and Regulation. 4(1): 19-26.
Abstract: The recent global recession resulted in many job losses across the world with the financial industry being most severely impacted. Today the focus for many banks is to do more with less employees and to reduce the cost to income ratio on their balance sheets. It is therefore pertinent that they devise strategies that will enable them to retain talented employees. This paper mainly employed a quantitative approach in which a questionnaire was utilised as the instrument for data collection with a focus on non-monetary incentives and turnover intentions. Small scale interviews were used to supplement the collected quantitative data. The findings revealed that non-financial rewards are an important factor in employee retention that cannot be ignored.
URI: http://hdl.handle.net/10321/2383
ISSN: 2306-6784
Appears in Collections:Research Publications (Management Sciences)

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