Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/1929
DC FieldValueLanguage
dc.contributor.advisorProsser, Julia Judith-
dc.contributor.advisorSioux McKenna-
dc.contributor.authorBiputh, Barathwanthen_US
dc.date.accessioned2017-01-31T06:46:45Z
dc.date.available2017-01-31T06:46:45Z
dc.date.issued2000-
dc.identifier.other90134-
dc.identifier.urihttp://hdl.handle.net/10321/1929-
dc.descriptionDissertation submitted in partial compliance with the requirements for the Masters Degree in Technology: Education (Management), Technikon Natal, Durban, South Africa, 2000.en_US
dc.description.abstractThis study focused on conflict resolution in multi-racial , co-educational schools in the Phoenix region and the development of strategies for the training of management and staff to resolve conflict. It has been observed that principals in the Phoenix region frequently seek the intervention of third party adjudicators to resolve conflicts experienced at schools . This often prevents the timeous and expeditious resolution of conflicts . The inability to resolve conflict judiciously impinges on job satisfaction, productivity and human relationships in schools. A literature survey of conflict revealed that conflict in organisations is endemic and inevitable . Conflicts at work, when dealt with systematically , can have positive rather than destructive effects. It is the writer's belief that conflict can be reduced or eliminated if there is a conflict resolution programme in schools which is designed to train both management and staff in conflict resolution. The writer provided a theoretical understanding of conflict through an analysis of the underlying dynamics of conflict , the effects of organisational conflict and the conflict process. The various levels and areas of conflict in schools were examined. The research examined three approaches to conflict management , evaluated the various conflict handling styles and applied these strategies to conflict situations experienced at schools.en_US
dc.format.extent131 pen_US
dc.language.isoenen_US
dc.subject.lcshConflict managementen_US
dc.subject.lcshEducation, Secondaryen_US
dc.subject.lcshEducation--South Africaen_US
dc.subject.lcshSchool management and organizationen_US
dc.titleConflict resolution in secondary schools in the Phoenix area : management training strategiesen_US
dc.typeThesisen_US
dc.description.levelMen_US
dc.identifier.doihttps://doi.org/10.51415/10321/1929-
item.fulltextWith Fulltext-
item.openairetypeThesis-
item.languageiso639-1en-
item.grantfulltextopen-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.cerifentitytypePublications-
Appears in Collections:Theses and dissertations (Arts and Design)
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