The evaluation of the effectiveness of job placement administration practice : a case study of the Human Resources Business Unit (HRBU) at Msunduzi Municipality

Abstract

Msunduzi Municipality is located in KwaZulu-Natal, in its second largest city called Pietermaritzburg. The city is the legislative and administrative centre of the province (Statistics South Africa, 2018). Msunduzi Local Municipality was placed under administration in March 2010. The major organisational restructuring processes and placement of employees began in 2004 in the Msunduzi Municipality. The reason was that former employees of the municipality worked for many years without any career development. The placement had more problems such as misappropriation on placement of employees, high workloads, low staff morale and lack of job satisfaction. Through the restructuring and placement process, Msunduzi Municipality intended to recognise the need for satisfying and rewarding careers for employees. Therefore, it became imperative to investigate the effectiveness of administration on job placement in the Human Resources Business Unit of Msunduzi Municipality in order to find and recommend ways of satisfying employees and at the same time enhancing their social and economic advancement. A sample size of 26 participants, 11 females and 15 males out of 350 total employees was chosen for the study as participants. This is because qualitative research employs a small sample size since it involves in-depth interviews of participants which requires more time. This study was be based in Pietermaritzburg, specifically on Human Resources Business Unit (HRBU) of Msunduzi Municipality. The found that the employees at Msunduzi Municipality had different ideas about what job placement is all about and the policies that entails it. It emerged very strongly in the findings that most of the employees perceived the job placement process to be poor and consequently affecting the growth and survival of the organisation.