Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/396
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dc.contributor.authorHoskins, Ruthen_US
dc.contributor.authorLeach, Atholen_US
dc.contributor.authorNeerputh, Shirleenen_US
dc.date.accessioned2009-04-09T08:47:54Z
dc.date.available2009-04-09T08:47:54Z
dc.date.issued2006-
dc.identifier.urihttp://hdl.handle.net/10321/396-
dc.descriptionOriginally published in: Mousaion, Vol. 24, No. 1, 2006.en_US
dc.description.abstractA common theme emerging in the library world today is that quality service in the library and information centre is dependent on the quality performance of personnel. Prior to conducting performance appraisals, managers need to ascertain the core performance criteria for quality service provision. Research was conducted among subject librarians in KwaZulu-Natal academic libraries to ascertain what key performance areas (KPAs), job tasks and competencies were considered important in the work of subject librarians. The purpose of the study was to develop initial guidelines for performance appraisals of this group of librarians. Using the survey method and the self-administered questionnaire, findings indicated that performance appraisal guidelines would need to take cognisance of the following KPAs of subject librarians' work: Instruction and teaching, Reference services, Communication, Management and organisation, Cataloguing and classification and Information technology. The most important competencies identified were Interpersonal skills, followed by Knowledge of the total information environment.en_US
dc.format.extent24 pen_US
dc.language.isoenen_US
dc.subjectSubject librariansen_US
dc.subjectPerformance appraisalsen_US
dc.subjectSubject librarians--South Africa--KwaZulu-Natalen_US
dc.subjectAcademic libraries--South Africa--KwaZulu-Natalen_US
dc.titleTowards establishing guidelines for performance appraisal of subject librarians in KwaZulu-Natal academic librariesen_US
dc.typeArticleen_US
local.sdgSDG17-
item.openairetypeArticle-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.grantfulltextopen-
item.cerifentitytypePublications-
item.languageiso639-1en-
item.fulltextWith Fulltext-
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