Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/4159
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dc.contributor.authorZwane, Zweliknonaen_US
dc.contributor.authorMatsiliza, Noluthando S.en_US
dc.date.accessioned2022-07-20T09:06:50Z-
dc.date.available2022-07-20T09:06:50Z-
dc.date.issued2022-02-28-
dc.identifier.citationZwane, Z. and Matsiliza, N.S. 2022. Stakeholders’ involvement in service delivery at eDumbe Municipality. Journal of Local Government Research and Innovation, 3(0): 1-9. doi:10.4102/jolgri.v3i0.45en_US
dc.identifier.issn2709-7412-
dc.identifier.issn2788-919X (Online)-
dc.identifier.urihttps://hdl.handle.net/10321/4159-
dc.description.abstractBackground: Stakeholders have diverse interests in the provision of public services; hence, they support municipalities in responding to communities’ basic needs by engaging them in decision-making and in offering development support.Aim: This article aims at assessing stakeholders’ engagement in service provision at eDumbe Municipality, in Kwazulu-Natal. The main objective was to improve service provision and development at eDumbe local area.Setting: eDumbe municipal area is the study location where data were collected by researchers.Methods: A qualitative approach was employed to collect and analyse data, using the case study design.Results: It has emerged that resource management, socio-economic factors and governance issues are barriers in successfully achieving stakeholders’ full support in service delivery.Conclusion: This study demonstrated dynamics of limited stakeholders’ engagement at eDumbe. It is recommended that municipality must improve its relations and strategies for engaging stakeholders to improve their participation in service provision. Findings from this study contribute to the existing knowledge of participatory democracy in South Africa.en_US
dc.format.extent9 pen_US
dc.language.isoenen_US
dc.publisherAOSISen_US
dc.relation.ispartofJournal of Local Government Research and Innovation, Vol. 3en_US
dc.subjectCommunity engagementen_US
dc.subjectEfficiencyen_US
dc.subjectService deliveryen_US
dc.subjectStakeholder participationen_US
dc.subjectSustainabilityen_US
dc.titleStakeholders’ involvement in service delivery at eDumbe Municipalityen_US
dc.typeArticleen_US
dc.date.updated2022-07-14T12:53:36Z-
dc.identifier.doi10.4102/jolgri.v3i0.45-
item.openairetypeArticle-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.cerifentitytypePublications-
item.grantfulltextopen-
item.languageiso639-1en-
item.fulltextWith Fulltext-
Appears in Collections:Research Publications (Management Sciences)
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