Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/4283
Title: Unlocking the potential of religious tourism in Zimbabwe : a case for Harare city
Authors: Ziyenge, Valentine Tanyaradzwa 
Keywords: Religious tourism
Issue Date: 2021
Abstract: 
Religious tourism has, over the years, witnessed considerable growth due to its
contribution to mainstream tourism and the economy. Consequently, several
countries have increasingly continued to regard it as vital to their economies.
However, some developing countries such as Zimbabwe have not yet fully
incorporated religious tourism into their economies. Therefore, this study sought to
explore religious tourism as a potential driver for socio-economic development in
Harare.
The objectives of the study were to identify the major religious tourism activities
taking place in Harare, determine their socio-economic benefits, challenges
hindering the development of religious tourism, and offer possible strategies that can
be adopted to promote the growth of religious tourism in the City of Harare.
A mixed-method data collection approach, which included the use of questionnaires
and interviews, were used to gather data. A sample of 100 randomly selected
respondents was chosen to participate in the study. Semi-structured interviews were
also conducted using a sample comprised of pilgrims, church leaders, Zimbabwe
Tourism Authority management, and the City of Harare Municipal Authority.
The study found that conventions and Christian-based camps are the most prevalent
religious tourism activities in Harare attracting the highest number of religious
tourists compared to other religious activities in the city of Harare. Furthermore, the
study revealed that the growth of religious tourism has led to several social and
economic benefits. The social benefits attributable to religious tourism include
improved quality of life, social cohesion, enhanced cultural education and
conservation, and improved faith among congregants. The economic benefits related
to religious tourism include increased job opportunities, increased municipal tax
revenue, and improved public utility infrastructure. Nonetheless, the development of
religious tourism in Harare has been hampered by factors such as inadequate
accommodation facilities, inferior quality of existing restaurants, lack of government
support, environmental pollution, safety and security issues, and poor infrastructural
development. Therefore, it was recommended that the regulatory board, the Zimbabwe Tourism
Authority, leads the promotion of religious tourism. Tourism stakeholders should
collectively strategize to unlock and harness the potential of religious tourism in the
country. Additionally, the study recommended that church authorities offer tourist
facilities, such as adequate and standard guest houses, restaurants, cafeterias,
lodges, and bathing rooms. Similarly, church leadership should ensure that the
safety and security of congregants are improved during their stay. Standard litter
management practices should be adopted to address the environmental pollution
problem.
Future studies must be extended to other religious sects and other regions of
Zimbabwe. In equal measure, various methodologies should be adopted to probe the
problem further.
Description: 
Submitted in fulfilment of the requirements of the Degree of Master of Management Sciences in Hospitality and Tourism at Durban University of Technology, 2021.
URI: https://hdl.handle.net/10321/4283
DOI: https://doi.org/10.51415/10321/4283
Appears in Collections:Theses and dissertations (Management Sciences)

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