Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/4901
Title: An ERP SAP implementation case study of the South African Small Medium Enterprise sectors
Authors: Aroba, Oluwasegun Julius
Keywords: Enterprise Resource Planning (ERP);Business intelligence (BI);Procurement Process;SAP;Small and Medium Enterprises (SMEs)
Issue Date: 1-Jun-2023
Publisher: Step Academic
Source: Aroba, O.J. 2023. An ERP SAP implementation case study of the South African Small Medium Enterprise sectors. International Journal of Computing Sciences Research. V.7: 2196-2211. doi: 10.25147/ijcsr.2017.001.1.155.
Journal: International Journal of Computing Sciences Research; Vol. 7, Issue 2023 
Abstract: 
Purpose – This research examines the enterprise resource planning system (ERP) SAP
implementation in SMEs. Small and Medium Enterprises (SMEs) are challenged by their
use of manual working style and operations preparations. Human errors in the
preparation and execution of important documents such as financial statements, invoices,
purchase orders, and internal sales orders have been overcome by business Intelligence
processes that computerize every document, efficiently store, Retrieved, and quickly
send or receive copies.
Methodology – This research proposed solution is an ERP theoretical proposed solution
and information evaluation pertinent to the investigation of how to continue and monitor
the performance of the ERP SAP procurement process in SMEs. This research technique
examines difficulties and suggests solutions. It also includes the stages of the
procurement process and the benefit of the enterprise resource planning process, use
cases and tables were used to represent the findings generated. Other elements
contributing to the ERP procurement process are examined, including the challenges and
solutions SMEs face. Furthermore, research on enterprise resource procurement and
business intelligence (ERPBI) is conducted to gain in-depth knowledge on how the performance of ERP procurement, including ERP SAP, has been monitored in the
existence of SMEs.
Findings - ERP implementation and SMEs' outcomes were studied using the explorative
approach. To validate the model being created, eight individuals from Business and
academia with experience in ERP systems were contacted during the development of the
tools. The overall findings offer helpful hints on how organizational and operational
elements interact to ensure the successful implementation of ERP. Implementing ERP
systems is considered both from the process and organizational learning and knowledge
management perspectives.
Practical Implications – ERP companies concentrate more on SMEs due to the nearsaturation of ERP adoptions in Large Enterprises (LE). Additionally, many SMEs are
implementing ERP systems due to globalization, collaboration, value networks, and the
massive information flow between and within SAMEs today. Adoption risks stem from
SMEs' limited resources and unique qualities that set them apart from Large Enterprises
(LE). This article's primary goal is to highlight the aspect of the ERP in the SME domain
that needs further research, suggest future research directions, and give the most recent
research findings that could help buyers, suppliers, and SMEs when starting ERP projects.
More so, there are advantages to implementing an ERP system successfully. However,
there is already evidence of substantial failure risks in ERP implementation projects. The
non-technical parts of the implementation project are frequently neglected or given less
attention by the project managers, who, instead, concentrate primarily on the technical
and financial aspects of the project. Therefore, the study of ERP deployment success is
one of the key research topics in ERP systems today.
Research Limitations – This study contributes to the knowledge of SMEs' ERP intelligence
and procurement process implementation.
URI: https://hdl.handle.net/10321/4901
ISSN: 2546-115X (Print)
2546-0552 (Online)
DOI: 10.25147/ijcsr.2017.001.1.155
Appears in Collections:Research Publications (Accounting and Informatics)

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