Experiences of non-critical care trained professional nurses deployed to work in the intensive care units during the Coronavirus 2019 (COVID-19) pandemic

Abstract

Background South Africa has been greatly affected by the Coronavirus Disease 2019 (COVID19) pandemic causing a crippling effect on the country’s healthcare system as it was not adequately prepared in terms of staffing, equipment and disaster planning. Due to the nature of the COVID-19 outbreak and subsequent mitigation plans, nonspecialist nurses were deployed to the intensive care units (ICUs) to assist with patient care, control sophisticated therapeutic assist devices and assume multiple roles that were beyond their scope of practice. Aim of the study The aim of the study was to describe the experiences of non-critical care trained nurses, deployed to work in the ICUs during the COVID-19 pandemic, at a private hospital in the KwaZulu-Natal region. Methodology A qualitative, descriptive design guided the study. Fifteen non-critical care trained nurses were purposively sampled and interviewed using a semi-structured interview guide. Audio-recordings were transcribed verbatim and analysed using Braun and Clarke’s (2006) thematic analysis framework. Findings The experiences of non-critical care trained nurses deployed to work in the ICUs during the COVID-19 pandemic yielded four main themes, namely, deployed nurses working in an unfamiliar environment; nurses lack of ICU experience, skills and knowledge; the lack of supervision, mentorship and leadership for the deployed nurses and the psychosocial impact of the deployment of nurses to the ICUs during the COVID-19 pandemic. Conclusion Nurses deployed to work during the COVID-19 pandemic endured overwhelming responsibilities while they provided care to the critically ill and infected patients in the ICU. These roles were executed without proper intensive care training, qualification, skills and leadership. Thus, there is a dire need for disaster management training for all staff, especially nurses in the healthcare setting. Supervision, peer-mentorship and support systems such as counselling should be readily available during disaster management.