Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/5547
DC FieldValueLanguage
dc.contributor.authorMsomi, Thabiso Sthembisoen_US
dc.date.accessioned2024-09-22T20:31:20Z-
dc.date.available2024-09-22T20:31:20Z-
dc.date.issued2024-03-01-
dc.identifier.citationMsomi, T.S. 2024. Fraud mitigation practices and profitability of insurance companies in South Africa. In: Kaseeram, I. ed. Mbali Conference 2023 Proceedings Management, Business, Administration and Legal Initiatives [online], 2-4 August 2023. [Empangeni]: University of Zululand, 420-446.en_US
dc.identifier.isbn9781868181490-
dc.identifier.urihttps://hdl.handle.net/10321/5547-
dc.description.abstractThe objective of this study was to evaluate how measures taken to prevent fraud impact the profitability of insurance companies operating in South Africa. The study adopted a descriptive research approach and surveyed a sample of 70 licensed insurance companies in the country. Primary sources of data were obtained by engaging claims managers in each of the firms, and descriptive and inferential statistics were used to analyse the data. The results of the study revealed that fraud mitigation measures significantly affect the profitability of insurance companies in South Africa. The implementation of fraud prevention, detection, and response measures had a positive impact on the profitability of these firms. Based on the findings, the study recommends that the Insurance Regulatory Authority establish regulations that mandate all insurance providers to collect and report statistics on fraud. Insurance firms should provide their employees with comprehensive training on fraud management and implement strict penalties and disciplinary measures for employees involved in fraudulent activities, as they can undermine the effectiveness of the fraud mitigation process.en_US
dc.format.extent27 pen_US
dc.language.isoenen_US
dc.subjectFrauden_US
dc.subjectProfitabilityen_US
dc.subjectInsurance companiesen_US
dc.subjectSouth Africaen_US
dc.subjectFraud mitigation measuresen_US
dc.titleFraud mitigation practices and profitability of insurance companies in South Africaen_US
dc.typeConferenceen_US
dc.date.updated2024-09-18T13:16:41Z-
dc.relation.conferenceMbali Conference 2023 Proceedings Management, Business, Administration and Legal Initiativesen_US
item.grantfulltextopen-
item.cerifentitytypePublications-
item.fulltextWith Fulltext-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.languageiso639-1en-
item.openairetypeConference-
Appears in Collections:Research Publications (Accounting and Informatics)
Files in This Item:
File Description SizeFormat
MBALIConferenceProceedings_2023_update18Jan242 (1).pdfPublished version9.61 MBAdobe PDFView/Open
Show simple item record

Page view(s)

72
checked on Dec 13, 2024

Download(s)

23
checked on Dec 13, 2024

Google ScholarTM

Check

Altmetric


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.