The role of artificial intelligence in contemporary journalism practice in two African countries

Abstract

Contemporary discussions about the application of artificial intelligence in newsrooms are commonplace because of the unique opportunities it presents for news media. This study investigated the intricate relationship between journalism and AI with the broad research question: How are journalists adopting AI technologies and what challenges and opportunities do such technologies present to them? Eighteen journalists practising in Ghana and South Africa were interviewed through qualitative research techniques. Transcribed interview data were analysed thematically using the data analysis method proposed by Charmaz. The findings were that most newsrooms in the two countries have not formally incorporated AI tools into newsroom practices. However, journalists use AI tools at their discretion in a non-complex manner, such as transcription, research, generating story ideas, and fact-checking. Practical limitations to the formal integration of AI technology into newsroom operations include cost, language barrier, and aversion to change. Although participants recognised the advantages of employing AI for newsroom tasks, they were also concerned about the ethical quandaries of misinformation, improper attribution, and intellectual property. Participants also thought that fact-checking and mindfulness regarding ethical usage might increase ethical AI usage in newsrooms. This study adds an important perspective on AI’s role in African journalism, addressing the obstacles and ethics concerns.