Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/835
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dc.contributor.authorMoonsamy, Gonasagren Vimlanen_US
dc.contributor.authorSingh, Shalinien_US
dc.date.accessioned2013-02-14T13:55:20Z-
dc.date.available2013-02-14T13:55:20Z-
dc.date.issued2012-10-01-
dc.identifier.citationMoonsamy, V. and Singh, S. 'Using factor analysis to explore principal components for quality management implementation.' Quality and Quantity (2012): 1-18.en_US
dc.identifier.urihttp://hdl.handle.net/10321/835-
dc.description.abstractQuality remains or continues to be one of the top ranking strategic issues in all major organisations. However, today organisations are faced with increasingly sophisticated and informed stakeholder expectations. Standards by which organisations are judged are continuously evolving as are consumer’s expectations, needs and preferences. Thus, in such an environment, the alignment of quality with today’s business challenges, are widely criticized. There is a sense that quality has become outdated somewhere over the last two decades and that it is still predominately understood and practiced using the framework and direction provided historically by quality leaders such as Deming, Juran, Crosby and others. The above has resulted in many organisations struggling with the implementation of quality management. The purpose of this paper is to explore the current status of quality management practices in manufacturing related organisations in South Africa. It extracts principal components, for quality using factor analysis, in order to suggest key factors for quality management in present day, as practiced by the organisations that participated in this studyen_US
dc.format.extent18 pen_US
dc.language.isoenen_US
dc.publisherSpringeren_US
dc.subjectStrategic issuesen_US
dc.subjectQuality managementen_US
dc.subjectQuality leadersen_US
dc.subjectEvolving consumer needs and preferencesen_US
dc.subject.lcshQuality assurance--Managementen_US
dc.subject.lcshQualityen_US
dc.titleUsing factor analysis to explore principal components for quality management implementationen_US
dc.typeArticleen_US
dc.publisher.urihttp://dx.doi.org/10.1007/s11135-012-9790-4en_US
dc.dut-rims.pubnumDUT-001743en_US
dc.identifier.doihttp://dx.doi.org/10.1007/s11135-012-9790-4-
item.openairetypeArticle-
item.openairecristypehttp://purl.org/coar/resource_type/c_18cf-
item.grantfulltextnone-
item.cerifentitytypePublications-
item.languageiso639-1en-
item.fulltextNo Fulltext-
Appears in Collections:Research Publications (Management Sciences)
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