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dc.contributor.authorThoresen, Bruce
dc.date.accessioned2008-02-04T08:39:28Z
dc.date.available2008-02-04T08:39:28Z
dc.date.issued2006
dc.identifier.urihttp://hdl.handle.net/10321/181
dc.descriptionThesis (M.Tech.:Chiropractic)-Dept. of Chiropractic, Durban Institute of Technology, 2006 x, 65 leaves, Annexures A-Hen
dc.description.abstractPatient satisfaction is an important, desired measure of quality of care and has a significant influence on the perceived quality of care and outcome of treatment, and for this reason, it holds great value to the treating clinician. Satisfied patients are more likely to comply with treatment instructions and advice, remain with their service provider and refer others. Dissatisfaction, in the event of an unfavourable outcome, can result in legal action and complaints to regulatory bodies. Studies have indicated a high level of satisfaction with chiropractic care; however, none have been in a student clinic setting even in view of the suggested importance in the literature. In view of this significance and lack of understanding of the patients’ satisfaction / dissatisfaction in the history of DIT’s clinic operation the question remains as to what extent the students at the DIT Chiropractic Day Clinic satisfy their patients. This study evaluated the patient satisfaction at the DIT Chiropractic Day Clinic in order to establish a baseline for future comparison. Cronbach’s alpha scores were used to determine questionnaire reliability in a South African student context.en
dc.language.isoenen
dc.subjectChiropracticen
dc.subjectChiropractic clinics--Evaluationen
dc.subjectMedical personnel and patienten
dc.subjectPatient satisfactionen
dc.subjectChiropractic--Dissertations, Academicen
dc.titlePatient satisfaction at the Durban Institute of Technology chiropractic day clinicen
dc.typeThesisen


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