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Patient satisfaction at the Durban Institute of Technology chiropractic day clinic

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dc.contributor.author Thoresen, Bruce
dc.date.accessioned 2008-02-04T08:39:28Z
dc.date.available 2008-02-04T08:39:28Z
dc.date.issued 2006
dc.identifier.uri http://hdl.handle.net/10321/181
dc.description Thesis (M.Tech.:Chiropractic)-Dept. of Chiropractic, Durban Institute of Technology, 2006 x, 65 leaves, Annexures A-H en
dc.description.abstract Patient satisfaction is an important, desired measure of quality of care and has a significant influence on the perceived quality of care and outcome of treatment, and for this reason, it holds great value to the treating clinician. Satisfied patients are more likely to comply with treatment instructions and advice, remain with their service provider and refer others. Dissatisfaction, in the event of an unfavourable outcome, can result in legal action and complaints to regulatory bodies. Studies have indicated a high level of satisfaction with chiropractic care; however, none have been in a student clinic setting even in view of the suggested importance in the literature. In view of this significance and lack of understanding of the patients’ satisfaction / dissatisfaction in the history of DIT’s clinic operation the question remains as to what extent the students at the DIT Chiropractic Day Clinic satisfy their patients. This study evaluated the patient satisfaction at the DIT Chiropractic Day Clinic in order to establish a baseline for future comparison. Cronbach’s alpha scores were used to determine questionnaire reliability in a South African student context. en
dc.language.iso en en
dc.subject Chiropractic en
dc.subject Chiropractic clinics--Evaluation en
dc.subject Medical personnel and patient en
dc.subject Patient satisfaction en
dc.subject Chiropractic--Dissertations, Academic en
dc.title Patient satisfaction at the Durban Institute of Technology chiropractic day clinic en
dc.type Thesis en


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