Behaviour management challenges : the relationship between preparedness and practice experiences of Child and Youth Care Workers in KwaZulu-Natal

Abstract

Background The Child and Youth Care (CYC) profession entails caring for children and youth at risk. The provision of this care includes various challenges with behaviour management being one of the main challenges. Children at risk are known to experience challenges in managing their own behaviours, thus needing Child and Youth Care workers (CYCWs) to assist in this area. Various studies have proven that CYCWs struggle with behaviour management. This study therefore intended to explore whether CYCWs are adequately and effectively trained and prepared to successfully cope with behaviour management challenges. This study focused on CYCWs educational preparation to assist children in residential care centres with behaviour management challenges. Aim of the study The aim of the study was to explore the relationship between preparedness and practice of CYC workers in relation to managing the behaviours of children at risk. Methodology This study used a qualitative, exploratory, descriptive and contextual design. The population of this study was CYCWs in KwaZulu-Natal who are working in residential Child and Youth Care Centres (CYCCs). Two CYCCs were approached for data collection, with 11 participants from one CYCC and 10 from the other CYCC. Data was collected via individual interviews which were conducted telephonically due to the COVID 19 pandemic. The collected data was analysed by the researcher using Tesch’s eight steps of analysis. Findings The following four major themes emerged from the interviews: The most common challenging behaviours displayed by children in CYC residential centres; integration of theory and practice; children’s response to behaviour management and the use of alternatives in managing children’s challenging behaviours. Conclusion The growth of the CYC profession is dependent on the type of individuals professionalised for practice in the field. Hence, putting effort in developing the best type of training may contribute towards achieving the level of care and growth needed in children at risk.