Training and development as a driver for performance of the local government employees : a case of Ndwedwe local municipality in the KwaZulu-Natal division

Abstract

Training involves the knowledge, skills and attitudes required by an individual to perform effectively in assigned tasks. The proper implementation of training and development programmes in any organization ultimately enhances employee and organizational performance. The main aim of the study was to determine the relationship between training and development as a driver for performance of the Local Government employees in order to explore the relationship amongst the factors affecting training, development and performance. The study adopted a quantitative research approach and a closed-ended questionnaire comprising of a Likert Scale as the measurement instrument. The Statistical Package for the Social Sciences (SPSS version 25.0) was used for data collection and data analysis. The population size of this study was 110 employees from Ndwedwe Local Municipality. Due to the size of the study’s population, a sample of 90 employees was utilized and the sampling framework was the municipal payroll system. The study revealed that training and development did have an influence on individual and organizational performance. The study also identified a performance management system linked to the Personal Development Plan as an essential tool. Due to limited resources, the study was confined to Ndwedwe Local Municipality only. Therefore, the findings or results should not be generalized to all Local Municipalities. The study recommended that the proper implementation of Performance Management Systems linked to appropriate individual performance development plans be implemented. The recommendations could be used in improving training and development and managing employee performance. The study further contributes to knowledge in implementing Human Resources Development policies. It will be valuable in the upliftment of the social economy of South Africa.