Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/4277
Title: The water crisis in Durban : an analysis of the role of households in water conservation
Authors: Ngcobo, Mbuso 
Keywords: Water crisis;Households;Water conservation
Issue Date: Nov-2021
Abstract: 
The continued water crisis in South Africa is causing many municipalities to exhibit
performance problems in water service delivery. While South Africa is a water-scarce
country, factors like population growth, climate change, urbanisation, and economic
development contribute to water shortages. This implies that new and innovative ways
of managing freshwater resources should be adopted. This study aims to examine the
role of households in water conservation in the city of Durban. The study fulfils four
main objectives to achieve this aim. The first objective is to establish the daily water
consumption behavioural practices of households. Secondly, the study seeks to
establish the households’ willingness to adopt water-saving technologies. Thirdly, it
seeks to identify the factors preventing households from practising water-saving
behaviours. Furthermore, the study finally seeks to recommend some possible
solutions that the eThekwini Municipality could adopt to promote households’ water
conservation.
The study uses a mixed methods approach where quantitative and qualitative data are
separately collected, analysed, and discussed. Quantitative data is collected through
a survey conducted on 300 household heads residing across different spatial
residential areas. On the other hand, qualitative data is collected from seven (7)
employees in the Water and Sanitation Unit of the eThekwini Metropolitan Municipality.
The thematic approach is then used to analyse the qualitative data, while descriptive
statistics and probit regression models analyse the quantitative data.
Four key findings are reported in the study. First, the study found that households in
the city of Durban generally practice water-efficient behaviours in their daily water
consumption activities. Secondly, the type of access to potable water services was the
primary determinant for practising water-efficient behaviours. Third, more residents in
the suburbs and townships have water-efficient technologies installed, while none of
the respondents from the informal settlements has such technologies installed. Lastly,
some biographical characteristics emerged as crucial determinants of water
consumption behaviour and the adoption of water-efficient technologies. Key
recommendations are given based on these findings.
Description: 
Submitted in fulfilment of the requirements of the degree of Master of Management Sciences in Public Administration in the Faculty of Management Sciences, Durban University of Technology, 2021.
URI: https://hdl.handle.net/10321/4277
DOI: https://doi.org/10.51415/10321/4277
Appears in Collections:Theses and dissertations (Management Sciences)

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