Please use this identifier to cite or link to this item: https://hdl.handle.net/10321/5093
Title: Programme evaluation of social housing development in eThekwini Municipality : a case study of first metro housing rental company in South Africa
Authors: Gwala, Mphakanyiswa Stanley 
Keywords: Social housing development
Issue Date: Jul-2023
Abstract: 
This study examined the programme evaluation of social housing development in
eThekwini Municipality using a case study of First Metro Housing Rental Company in
South Africa. The 1994 democracy brought an immeasurable amount of work intending
to provide affordable settlement for the poor and needy citizens, which became
unbearable to do all the work as planned. The adoption of the preferential procurement
policy supported housing demands to achieve socio-economic responsibility that later
brought many challenges to the government. The Reconstruction and Development
Programme (RDP) and Breaking New Grounds (BNG) housing programme affected the
livelihood of poor people negatively and positively. Therefore, this study investigated the
effectiveness of the implementation of the social housing programmes at eThekwini
municipality. Furthermore, the study recommends strategies that will contribute towards
the improvement of social housing development programmes and bridging the gap
between low-cost houses and open market houses.
The objectives intended to examine the determinants of managing the social housing
development programme in First Metro Housing Rental Company (FMHC Rental S.A) to
investigate the challenges experienced by stakeholders in the implementation of social
housing development programmes, and to recommend a strategy that can improve the
housing delivery at eThekwini Municipality. To achieve these objectives, the population
targeted included managers, supervisors, and employees from eThekwini municipality
(Durban–Avoca Hills) and First Metro Housing Rental Company, where the sample was
drawn. This study adopted a mixed methods approach to collect and analyse data. The
interview and questionnaire instruments were used to collect data respectively from 7
officials at FMHC and 212 tenants. Data were processed using the Partial Least Squares
(PLS) algorithm software and the Nvivo thematic approaches. Thus, the social housing
policy objectives were set to support and structuring spatial, economic, and social
transformation. Findings show that existing policies guiding social Housing Development
in South Africa, and particularly at eThekwini Municipality have been inadequately and
inefficiently implemented. The improvement of land policy, and policy to tackle challenges
affecting social housing development programmes were strongly recommended towards
closing the gap of the demand of social housing in South Africa.
Description: 
Submitted in fulfilment of the requirement for the Degree of Master of Management Sciences, specialising in
Public Administration at the Durban University of Technology, Durban, South Africa, 2023.
URI: https://hdl.handle.net/10321/5093
DOI: https://doi.org/10.51415/10321/5093
Appears in Collections:Theses and dissertations (Management Sciences)

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