Please use this identifier to cite or link to this item:
https://hdl.handle.net/10321/5572
Title: | Total quality management and competitive advantage of manufacturing organizations in the Steel industry Durban Metropolis |
Authors: | Mncwabe, Ncazelo |
Keywords: | Total Quality Management;Competitive advantage;Organization;Operation;Improvement;Customer Satisfaction;Productivity |
Issue Date: | 2024 |
Abstract: | This study investigated total quality management (TQM) and the competitive advantage of manufacturing organizations in the steel industry in the Durban Metropolis. While a few studies have touched on TQM and competitive advantage in Durban, they did not examine TQM and competitive advantage in steel manufacturing organizations in the city. The literature on the context of business competitiveness,... |
Description: | A dissertation submitted in fulfillment of the requirements for the degree of Master of Management Accounting, Durban University of Technology, Durban, South Africa, 2024. |
URI: | https://hdl.handle.net/10321/5572 |
DOI: | https://doi.org/10.51415/10321/5572 |
Appears in Collections: | Theses and dissertations (Accounting and Informatics) |
Files in This Item:
File | Description | Size | Format | |
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Mncwabe_N_2024.pdf | 2.28 MB | Adobe PDF | View/Open |
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